Walk-in || Parent Relationship Manager

Role & responsibilities

• Designation: Parent Relationship Manager (Only Female)
• Orchids The International School is one of India leading chains of CBSE and ICSE schools,
• then, we have spread our wings across 25+ cities and still growing. We are redefining
• education for upcoming generations with smart classes, a remodeled educational
• philosophy, top-notch infrastructure, and a technology-integrated curriculum. Such
• innovation has brought us recognition from Times School Survey Awards and Asian
• Education Leadership Awards.
• Location: Chennai Thoriapakkam

• Roles and Responsibilities
• Counsel the parent for student on admission, convince them to get admission as per the
• policies and procedures.
• Need to offer solutions to applicant problems and requests regarding admission via
• telephone or F2F and in writing.
• Review student records, inputs data and generates letters and/or lists utilizing applicant
• databases.
• Work closely with the Zonal Heads for Schools admission in making admission decisions
• for school programs.
• Maintain good relationship with parents to understand the parents needs and cater to
• their requirements.

• Qualification Skills:
• Must have completed MBA or in Final year.
• Good Communication skills (Fluent English) and must know the local Language. Knowing
• Hindi will be an advantage.
• Should be super comfortable with kids.
• Presentable and need to Convince parents.

• Handle parent queries, concerns, and complaints professionally.
• Maintain effective communication between parents, teachers, and school management.
• Ensure timely resolution of parent grievances.
• Maintain records of parent interactions, feedback, and complaints.
• Coordinate with academic and administrative teams to resolve issues.
• Support parent meetings, school events, and other communication activities.
• Build and maintain positive relationships with parents.