Customer Support/ Customer Service - Udyog Vihar, Gurgaon ( NO Sales)

Department Icon Operations Maintenance & Support
Posted: 8 months ago
1-6 years
Gurugram, Delhi / NCR
Operations Maintenance & Support
work from office
Full Time

Posted: 8 months ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

The role involves managing customer queries through calls & backend ticket systems.
Coordinate with internal teams
Meet service and quality benchmarks
Handle inbound and outbound calls
Escalation handling
Maintain accurate records
NO SALES

Required Candidate profile

Good verbal & written communication
Prior exp in BPO / Customer Service
24X7 rotational shifts
Own Conveyance is mandatory
Upto 24 K + 10 K Incentives + Benefits/ Perks
Male Only

Skills

BPOCustomer ServiceCustomer SupportCustomer CareCCEEmailCommand CenterKPOCustomer SupportCustomer Service

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