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Job Description
Role & responsibilities
A Customer Support Executive is responsible for handling customer queries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving.
Preferred candidate profile
Education: Under Graduate and Graduate both can apply
Experience: Fresher or up to 1 year of experience in customer service / BPO / call center (voice or non-voice)
Communication Skills: Excellent verbal and written communication in English and Hindi
Technical Skills: Basic computer knowledge, MS Office, and ability to work with CRM tools
Personality Traits:
Positive attitude and willingness to learn
Strong listening and problem-solving skills
Patience and empathy toward customers
Ability to handle pressure and multitask
Availability: Flexible for rotational shifts (if required)
Location: Candidates residing near the job location or willing to relocate preferred
Skills
Bpo Customer ServiceCustomer SupportBpo VoiceCustomer CareVoice ProcessInternational Voice ProcessInternational VoiceBPOCustomer SupportCustomer SatisfactionCustomer ServiceCall CenterBpoIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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