Intune Admin_L3

Country:

India

Detailed JD (Roles and Responsibilities):

• Serve as a subject matter expert (SME) for Microsoft Intune administration, policy configuration, and troubleshooting.
• Manage and optimize device lifecycle management, including enrollment, compliance, application deployment, updates, and patching.
• Administer and troubleshoot mobile device management (MDM) and mobile application management (MAM)policies.
• Support Windows Autopilot deployments and zero-touch provisioning processes.
• Configure and manage Conditional Access, compliance policies, and integration with Microsoft Entra ID (Azure AD).
• Ensure endpoint security baselines, hardening policies, and threat protection measures are effectively implemented.
• Provide advanced troubleshooting and root cause analysis for escalated Intune and endpoint management issues.
• Collaborate with security, identity, and infrastructure teams to ensure a holistic approach to endpoint and identity protection.
• Maintain documentation, runbooks, and knowledge articles to standardize operations and support knowledge transfer.
• Mentor and guide Level 1 and Level 2 support teams in Intune operations and best practices.

Total Experience:

8-10 Years

Relevant Experience:

8 Years

Mandatory skills:

• Intune Administrator (Level 3 or equivalent senior role) in a mid-to-large enterprise environment.
• Microsoft Entra ID (Azure AD), including Conditional Access, Hybrid Join, and device identities.
• Endpoint security (Defender for Endpoint, BitLocker, security baselines, policy hardening
• PowerShell scripting and automation for Intune/endpoint management tasks.
• Strong troubleshooting and problem-solving skills with the ability to manage escalations independently.
• Excellent documentation, communication, and cross-team collaboration skills

Domain (Industry):

Mobile Device Management