Reception Manager

Role & responsibilities

Visitor Management: Greet and welcome guests warmly, verify their appointments, issue visitor badges, and notify the relevant staff or department

Call Handling: Answer, screen, route, and log multi-line phone calls, or take accurate messages when staff members are unavailable

Administrative Support: Perform daily clerical duties such as data entry, filing, photocopying, scanning, and preparing reports

Office Security & Access Control: Monitor lobby activity, enforce safety rules, and maintain sign-in/sign-out visitor logs

Preferred candidate profile

Communication: Clear, polite, and professional verbal and written skills.

Organization: Ability to multitask, manage high-volume calls, and prioritize shifting duties.

Technical Proficiency: Experience with multi-line phone systems, office software like Microsoft Office Suite, and visitor tracking platforms.