Ecommerce Product Owner

Job description / Role

Who we are

Fueled by passion, KAYALI was founded in 2018 by beauty mogul and fragrance fanatic Mona Kattan. Translating to “my imagination” in Arabic, KAYALI provides a modern fragrance experience inspired by Mona’s rich Middle Eastern heritage and the art of layering scents to help you create your mood. Here, sharing scents is a ritual, and smelling good is both an act of goodwill and self-love.

Mona collaborates with some of the world’s most renowned perfumers and sources the finest ingredients to create unique juices that are infinitely memorable, long-lasting, and cruelty-free. Each luxurious fragrance is an ode to true craftsmanship and tells a special story, from the addictive notes to the multifaceted jeweled bottles.

Our mission

To make everyone feel like the diamond they are! To build a global community of fragrance lovers through the power of scent by providing the most innovative and luxurious fragrances, education, and sharing Middle Eastern fragrance rituals with the world.

Summary

KAYALI is looking for an eCommerce product owner to support the continuous development, optimization, and day-to-day management of our global eCommerce experience.

Working closely with the senior product manager, this role will translate business priorities, customer needs, and commercial initiatives into clear product requirements while also ensuring the website is operationally ready for product launches, campaigns, and promotions.

The product owner will work at the intersection of eCommerce, technology, UX, content, marketing, and operations, owning both the digital product backlog and selected hands-on Shopify activities required to bring commercial initiatives to life.

This role is ideal for someone who combines strong product ownership skills with a practical understanding of eCommerce trading and website operations.

Key responsibilities

Product backlog and agile delivery

• Own and maintain the digital commerce product backlog, ensuring priorities are aligned with the overall product roadmap and business objectives.
• Translate business requirements, customer insights, and commercial needs into clear user stories, acceptance criteria, and functional requirements.
• Work closely with UX/UI designers, the marketing and content teams, and external agencies throughout the delivery lifecycle.
• Manage dependencies, blockers, and delivery risks across multiple initiatives.
• Support release planning, UAT, and production validation.
• Monitor post-release performance and identify follow-up improvements.

Website management

• Support the continuous evolution and day-to-day management of the KAYALI storefront.
• Ensure product information is accurate, complete, and published according to agreed launch timelines.
• Create and update collections, landing pages, navigation, and onsite merchandising.
• Coordinate website changes required for campaigns, launches, gifting moments, and commercial events.
• Support the configuration and testing of Shopify apps, promotions, and new platform functionality.

Requirements

Required experience

• Three or more years of experience in product owner, eCommerce, digital product, or business analyst roles.
• Hands-on experience with Shopify Plus or another enterprise eCommerce platform.
• Experience creating and managing products, collections, and website content within an eCommerce CMS.
• Experience supporting product launches, campaigns, or promotional activations.
• Experience writing user stories, acceptance criteria, and functional requirements.
• Experience working closely with marketing, content, UX/UI, and engineering teams.

Benefits

• Premium medical, dental, and vision coverage
• Find Your Magic Days
• Volunteer day
• Birthday leave
• Egg-freezing benefits
• Employee discounts on all KAYALI products
• Quarterly product gifting

KAYALI is committed to building diverse and inclusive teams and upholding an equal employment workplace that is free from discrimination. We hire stellar individuals regardless of their race, color, ancestry, religion, gender identity, national origin, sexual orientation, age, marital status, medical conditions, disability, or veteran status. If you need reasonable accommodations at any point in the application or interview process, please let us know.