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Job Description
Key Responsibilities • Customer Service: Welcome customers, understand requirements, explain loan products/processes, and handle customer queries professionally. • Gold Loan Operations: Support gold-loan processing, documentation, system entries, and gold valuation, pledge, disbursement, and transaction records. • Repayments & Renewals: Follow up on EMI/payment dues, assist with payment queries, renewals, documentation, and gold release formalities. • Auction & Pending Accounts: Support follow-ups for overdue and auction-related accounts and maintain required records and customer communication.
Skills
Customer ServiceHandlingCustomer HandlingOperationsBranch OperationsOperationsCustomer ServiceOperations ExecutiveIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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