Customer Specialist

Department Icon Business Development / Sales
Posted: 1 year ago
0-4 years
All India
Business Development / Sales
Work from Office
Full Time

Posted: 1 year ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

    As a Customer Specialist (Telesales) at our esteemed organization, you will play a pivotal role in engaging with potential customers, providing them with detailed information about our products and services, and ultimately driving sales revenue through consultative selling and exceptional customer support.

    Your responsibilities will include managing calls and video conversations with clients in Madurai, ensuring accurate product and service descriptions in the clients" e-catalog, resolving customer complaints efficiently, and supporting the field sales team. Additionally, you will be instrumental in building and maintaining productive and professional relationships with customers while assisting in achieving revenue and client retention targets through systematic follow-ups and daily telephonic or video calls.

    To excel in this role, we expect you to be a graduate or postgraduate with proficiency in MS Office and basic computer skills. Furthermore, your ability to confidently and amiably engage with customers over the phone will be crucial in delivering exceptional service.

    By joining our team, you will have the opportunity to work with India's largest online B2B marketplace, paving the way for a promising career in Sales & Business Development and contributing to the growth of businesses in Tamil Nadu.

    If you are ready to take the next step in your career and make a significant impact in sales and customer service, we encourage you to apply for this Full-time, Permanent, and Fresher-friendly position. Your journey towards professional growth and success starts here.

    • For further details or to apply for this position, please contact us at:
    • Phone: +91 77hidden_mobile
    • Email: hidden_email
    • Office Address: 4A, Kamala 2nd St, Chinna Chokikulam, Madurai, Tamil Nadu 625002

    We look forward to welcoming you to our dynamic team and embarking on a rewarding professional journey together.,

Skills

Customer SupportCustomer ServiceMS OfficeTelesalesRelationship BuildingConsultative SellingComputer SkillsCustomer SupportCustomer EngagementSales RevenueClient ManagementProduct KnowledgeClient RetentionComplaint Resolution

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