Junior Sales Associate

We are seeking a motivated and enthusiastic Junior Sales Associate to join our dynamic team. This role is ideal for freshers or candidates with limited experience who are eager to develop their skills in sales and customer service. The Junior Sales Associate will be responsible for handling customer queries through inbound and outbound calls, ensuring a high level of customer satisfaction. Fluency in Malayalam is mandatory, and the ability to communicate effectively in English is also required.

Key Responsibilities:

• Handle customer queries through inbound and/or outbound calls.
• Communicate with customers in Malayalam and English, as required.
• Provide accurate information and resolve customer concerns professionally.
• Maintain customer records and update call details in the system.
• Ensure customer satisfaction through effective communication.
• Follow company policies, process guidelines, and quality standards.

Required Skills:

• Fluency in Malayalam is mandatory.
• Good verbal communication and interpersonal skills.
• Willingness to work in rotational shifts, if required.
• A positive attitude and a desire to learn and grow within the company.

This position offers an attractive salary package along with performance-based incentives. If you are looking to kickstart your career in sales and customer service, we encourage you to apply and join our team. We welcome freshers and experienced candidates to apply for this exciting opportunity.