KhataBook - Lead Business Analyst - Lending Operations

Are you passionate about solving roadblocks & challenges faced by MSMEs in India?

MSMEs contribute significantly to Indias total GDP. 90% of Indias ~$1 Trillion Retail Market is controlled by Micro, Small & Medium Enterprises (MSMEs). Which means ~$900B worth of commerce flows through these ~60M MSMEs in the form of shops/kiosks/homes, scattered all over the country. We at Khatabook, have a vision to empower MSMEs and help them increase their incomes. We have built a product that brings efficiency in MSME operations by providing them easy to use tools to manage their receivables, inventory and billing which creates transparency in their cash flow. Within the Khatabook platform, we have also enabled the facility to take loans for their short term working capital needs for select Khatabook users that are displaying good credit behavior. Our app has been downloaded over 100 Million times with a monthly active user base of 8 Million+ which are adding 220 Million+ transactions with a transaction value of $18 Billion.

Why work with us?:

People are our biggest asset! At Khatabook, every one of us is a dynamic superstar. We have carefully bred an ecosystem which hires nothing but incredibly and exceptionally talented people who can dream, collaborate, experiment, and break new ground. Were a strong team that looks out for each other.

Your role:

We, at Khatabook, are looking for a Lead Business Analyst to help streamline our Lending Operations strategy and processes with the help of robust metric tracking, new insights and experiments.

What would you do at Khatabook?:

• Help improve data collection, data coverage & visibility for driving deeper insights on relevant metrics related to productivity and efficiency of different operational teams.
• Enable senior leadership decision making by streamlining measurement of KPI's, identify it's key drivers by building causal models, communicating key metrics and business trends to leadership teams.
• Actively work on analysis, creating dashboards, evaluating experiments with the help of senior team members.
• Enable senior leadership decision-making by translating product metrics and trends into clear, impactful narratives.
• Mentor junior analysts and contribute to analytical best practices across the org.

What are we looking for?:

• 4+ Years of experience in Analytics.
• Prior experience in any one among Operations, Customer Experience or Product Analytics is a plus.
• Technical capabilities: Proficient in SQL, Excel
• Strong working experience with BI tools (Tableau, Qlikview, Power BI, Cognos, BO, Pentaho etc.)
• Strong understanding of statistics and experience with statistical analysis
• Strong quantitative abilities, distinctive problem-solving and excellent analysis skills
• Strong organizational, communication, presentation and project management skills
• Background in statistical modelling and experience with statistical/scripting tools such as R, Python, Spark, SAS or SPSS is a plus.