Customer Relationship Executive

Department Icon Operations Maintenance & Support
Posted: 2 days ago
0-5 years
Chennai(Thousand Lights +9)
Operations Maintenance & Support
work from office
Full Time
Closes 9 Jan 2027

Posted: 2 days ago
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Job Description
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Job Description

HR - 7305072673 - hr@khivrajtriumph.com

Position: Customer Relationship Executive (CRE) Triumph

Job Responsibilities:

  • Handle customer calls, enquiries and follow-ups.
  • Coordinate with sales and service teams to ensure smooth customer experience.
  • Schedule test rides, service appointments and customer visits.
  • Follow up with customers regarding sales enquiries and service updates.
  • Maintain customer databases and update CRM records.
  • Collect customer feedback and address basic customer concerns.
  • Ensure timely communication with customers.
  • Support customer satisfaction initiatives and promotional activities.

Requirements:

  • Qualification: Any Degree UG or PG/ Diploma.
  • Freshers and experienced candidates can apply.
  • Good communication skills.
  • Basic computer knowledge (MS Office).
  • Good interpersonal and customer-handling skills.

Location: Chennai / Coimbatore / Salem

Industry: Automobile Premium Two-Wheeler Sales & Service


Skills

Customer ServiceVoice ProcessVoiceService ManagementServicingManagementProcessRelationshipCustomer SatisfactionCustomer Relationship

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