Team Leader (sales & Collection) (Only For Experienced)

Company Description Khushbu Auto Finance Limited (KAFL) is a leading Non-Banking Financial Company (NBFC), registered with the Reserve Bank of India since 1999 and currently operating as an Asset Finance Company. It is promoted by Atul Auto Limited, a public listed company, and Dr. Vijay Kedia of Kedia Securities. KAFL has received an A+ rating with a Stable Outlook from CARE Ratings, reflecting its strong financial position and credibility. The company focuses on providing accessible and reliable auto finance solutions across diverse customer segments. Applicants can expect a professionally managed, growth-oriented work environment within a regulated financial services organization.

Role Description This is a full-time, on-site Team Leader (Sales & Collection) role based in Samastipur, responsible only for experienced professionals. The Team Leader will oversee a field and/or branch team to achieve sales targets for auto finance products while ensuring timely and effective collection of dues. The role involves planning and allocating daily tasks, monitoring performance, guiding team members, and providing on-the-job coaching. The Team Leader will handle customer interactions, resolve escalations, and ensure high levels of customer satisfaction and compliance with company and regulatory policies. Regular reporting of sales and collection performance, market feedback, and risk observations to management will also be a key part of the day-to-day responsibilities.

Qualifications

• Strong team management skills, including the ability to motivate, guide, and develop a sales and collection team.
• Proven sales skills with a track record of meeting or exceeding targets, ideally in NBFC, banking, or auto finance.
• Excellent communication and customer service skills to handle negotiations, resolve issues, and build long-term relationships.
• Solid analytical skills to review portfolio performance, assess risk, and make data-informed decisions on sales and collections strategies.
• Prior experience in collections, field operations, or retail lending is highly preferred.
• Bachelors degree in Business, Finance, Commerce, or a related field is desirable.
• Familiarity with local market dynamics in and around Samastipur and willingness to travel within the assigned area.
• Ability to work with basic MS Office tools and reporting formats; knowledge of lending or collection systems is an advantage.