Customer Support Executive (Voice & Email) | Day Shift | HSR Layout

Customer Support Executive (Voice & Email) | Day Shift | HSR Layout

Location: HSR Layout, Bangalore

Job Type: Full-time (Walk-in Interview Only)

Shift: Day Rotational Shift (6 Days Working | 1 Rotational Off)

Salary:21,000 to 25,000 Take Home + Attractive Performance Incentives

Perks: FREE Lunch / Dinner Provided

Joining: Immediate Joiners Preferred

Job Overview

We are urgently hiring dynamic, communication-focused Customer Support Executives for dual-channel support (Voice & Email). If you have at least 6 months of hands-on experience in customer service and excel at multi-channel resolution, walk in for an interview today!

Key Responsibilities

• Handle inbound customer queries via Voice & Email channels in a professional and timely manner.
• Troubleshoot customer issues, provide accurate product/service information, and deliver high first-contact resolution (FCR).
• Maintain high standards of customer satisfaction (CSAT) and adhere to internal quality metrics.
• Document customer interactions and follow-ups accurately in the CRM system.
• Maintain clear, empathetic, and effective communication in both English and Hindi.

Candidate Requirements & Eligibility

• Education:12th Pass (HSC) / Any Graduate / Undergraduate can apply.
• Experience:Minimum 6 months of mandatory experience in Customer Support (Voice + Email handling preferred).
• Language Skills: Fluent in English and Hindi (both verbal and written communication).
• Work Schedule:Flexible with 6 days of work per week (1 rotational day off) and Day Rotational Shifts.
• Location: Must be comfortably commuting to HSR Layout, Bangalore.
• Availability:Immediate Joiners ONLY.

Salary & Benefits

• Net Take-Home Salary:21,000 25,000 / month (based on performance and experience).
• Incentives: Performance-based monthly incentives.
• Meals:Complimentary Free Lunch / Dinner provided at the office premises daily.
• Growth: Continuous learning and fast-track internal growth opportunities.

Walk-In Interview Details

• Mode:Walk-in Interviews Only (No virtual rounds).
• Interview Timings: 10:30 AM to 4:30 PM (Monday to Saturday).
• Venue: HSR Layout , Bangalore (Contact below for exact venue address).

How to Apply / Contact Us

Interested candidates can apply directly on Naukri or contact our hiring team immediately:

Call for Details:8217032252 / 9964640472

Apply via WhatsApp: Send your updated CV to 8217032252 with the message "Applying for HSR Voice & Email Support" for instant interview registration!