Kiya.ai - IT Project Manager

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Key Responsibilities :
Project Planning & Execution :
- Lead end-to-end project management activities from project initiation through deployment and support.
- Define project scope, objectives, deliverables, timelines, milestones, and resource requirements.
- Develop comprehensive project plans, schedules, and execution strategies.
- Ensure projects are delivered on time, within budget, and meet quality standards.
- Monitor project progress and proactively address issues impacting delivery.
Stakeholder Management :
- Collaborate with business leaders, product teams, technology teams, vendors, and external partners.
- Act as the primary point of contact for project stakeholders.
- Conduct project status meetings and provide regular updates to leadership teams.
- Manage stakeholder expectations and resolve project-related conflicts.
Resource & Budget Management :
- Allocate project resources effectively to maximize productivity.
- Manage project budgets, forecasts, and financial reporting.
- Track project expenditures and ensure adherence to approved budgets.
- Coordinate with cross-functional teams to optimize resource utilization.
Risk & Issue Management :

- Identify project risks, dependencies, and constraints.
- Develop mitigation and contingency plans.
- Manage issue resolution and escalation processes.
- Ensure project governance and compliance with organizational standards.
Agile & Delivery Management :
- Facilitate Agile ceremonies including sprint planning, stand-ups, retrospectives, and reviews.
- Work closely with Scrum Masters, Product Owners, Architects, and Development teams.
- Track sprint progress and ensure alignment with project goals.
- Drive continuous improvement initiatives across project teams.
Quality & Compliance :
- Ensure adherence to project management methodologies and best practices.
- Establish project governance frameworks and reporting mechanisms.
- Monitor project quality metrics and delivery performance.
- Support audit, compliance, and security requirements where applicable.
Documentation & Reporting :
- Maintain project documentation, plans, status reports, RAID logs, and governance artifacts.
- Prepare executive dashboards and project performance reports.
- Present project updates, risks, and recommendations to senior management.
Required Skills & Qualifications :
- 5 - 10 years of experience in IT Project Management.
- Proven experience managing medium to large-scale technology projects.
- Strong understanding of Software Development Life Cycle (SDLC).
- Experience delivering projects using Agile, Scrum, Waterfall, or Hybrid methodologies.
- Excellent project planning, estimation, and scheduling skills.
- Strong stakeholder, vendor, and team management capabilities.
- Experience managing project budgets, timelines, and resources.
- Knowledge of cloud technologies, enterprise applications, and digital transformation projects.
- Strong analytical, problem-solving, and decision-making abilities.
- Excellent verbal and written communication skills.
Technical Skills :
- Project Management Tools : Jira, Azure DevOps, Microsoft Project, Trello, Asana, Monday.com
- Agile Frameworks : Scrum, Kanban, SAFe
- Reporting Tools : Power BI, Tableau, Excel
- Collaboration Tools : Microsoft Teams, Slack, Confluence
- Understanding of Cloud Platforms : AWS, Azure, GCP
- Knowledge of Application Development, Infrastructure, ERP, CRM, and Integration Projects
Preferred Qualifications :
- Experience managing cloud migration or digital transformation programs.
- Exposure to DevOps, CI/CD, and modern software delivery practices.
- Experience working in enterprise environments across multiple geographies.
- Knowledge of ITIL processes and service management frameworks.
- Familiarity with cybersecurity and compliance requirements.