Kiya.ai - IT Project Manager

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Key Responsibilities :

Project Planning & Execution :

• Lead end-to-end project management activities from project initiation through deployment and support.
• Define project scope, objectives, deliverables, timelines, milestones, and resource requirements.
• Develop comprehensive project plans, schedules, and execution strategies.
• Ensure projects are delivered on time, within budget, and meet quality standards.
• Monitor project progress and proactively address issues impacting delivery.

Stakeholder Management :

• Collaborate with business leaders, product teams, technology teams, vendors, and external partners.
• Act as the primary point of contact for project stakeholders.
• Conduct project status meetings and provide regular updates to leadership teams.
• Manage stakeholder expectations and resolve project-related conflicts.

Resource & Budget Management :

• Allocate project resources effectively to maximize productivity.
• Manage project budgets, forecasts, and financial reporting.
• Track project expenditures and ensure adherence to approved budgets.
• Coordinate with cross-functional teams to optimize resource utilization.

Risk & Issue Management :

• Identify project risks, dependencies, and constraints.
• Develop mitigation and contingency plans.
• Manage issue resolution and escalation processes.
• Ensure project governance and compliance with organizational standards.

Agile & Delivery Management :

• Facilitate Agile ceremonies including sprint planning, stand-ups, retrospectives, and reviews.
• Work closely with Scrum Masters, Product Owners, Architects, and Development teams.
• Track sprint progress and ensure alignment with project goals.
• Drive continuous improvement initiatives across project teams.

Quality & Compliance :

• Ensure adherence to project management methodologies and best practices.
• Establish project governance frameworks and reporting mechanisms.
• Monitor project quality metrics and delivery performance.
• Support audit, compliance, and security requirements where applicable.

Documentation & Reporting :

• Maintain project documentation, plans, status reports, RAID logs, and governance artifacts.
• Prepare executive dashboards and project performance reports.
• Present project updates, risks, and recommendations to senior management.

Required Skills & Qualifications :

• 5 - 10 years of experience in IT Project Management.
• Proven experience managing medium to large-scale technology projects.
• Strong understanding of Software Development Life Cycle (SDLC).
• Experience delivering projects using Agile, Scrum, Waterfall, or Hybrid methodologies.
• Excellent project planning, estimation, and scheduling skills.
• Strong stakeholder, vendor, and team management capabilities.
• Experience managing project budgets, timelines, and resources.
• Knowledge of cloud technologies, enterprise applications, and digital transformation projects.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent verbal and written communication skills.

Technical Skills :

• Project Management Tools : Jira, Azure DevOps, Microsoft Project, Trello, Asana, Monday.com
• Agile Frameworks : Scrum, Kanban, SAFe
• Reporting Tools : Power BI, Tableau, Excel
• Collaboration Tools : Microsoft Teams, Slack, Confluence
• Understanding of Cloud Platforms : AWS, Azure, GCP
• Knowledge of Application Development, Infrastructure, ERP, CRM, and Integration Projects

Preferred Qualifications :

• Experience managing cloud migration or digital transformation programs.
• Exposure to DevOps, CI/CD, and modern software delivery practices.
• Experience working in enterprise environments across multiple geographies.
• Knowledge of ITIL processes and service management frameworks.
• Familiarity with cybersecurity and compliance requirements.