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Job Description
Role & responsibilities
- Provide strategic leadership for end-to-end Physician AR operations.
- Manage and oversee large operations teams comprising 150to200+FTEs, including Team Leads, Assistant Managers, and Managers.
- Drive improvements in collections, revenue realization, denial reduction, aging management, and productivity metrics.
- Establish operational goals and ensure alignment with client expectations and organizational objectives.
- Monitor key performance indicators (KPIs), service levels, quality standards, and financial outcomes.
- Lead process improvement, automation, and transformation initiatives across Physician AR operations.
- Partner closely with US healthcare clients to ensure operational excellence and account growth.
- Conduct business reviews, client governance meetings, and performance discussions.
- Develop succession plans, talent management strategies, and leadership development programs.
- Manage escalations, risk mitigation strategies, and operational compliance requirements.
- Collaborate with cross-functional stakeholders to drive business outcomes and continuous improvement.
Preferred candidate profile
- 10+yearsofexperienceinRevenueCycleManagement(RCM).
- Minimum 2+yearsofleadershipexperienceas OperationsManager,orequivalentrole in Physician AROperations.
- Proven experience managing 150-200+resources in a high-volume healthcare environment.
- Strong expertise in:
- Physician Billing or Hospital Billing Billing
- AR Follow-up & Collections
- Medicare & Medicaid Billing
- Commercial Insurance AR
- Denial Management & Appeals
- Revenue Recovery Strategies
- Aging Analysis & Cash Flow Optimization
- Experience managing direct client interactions with US healthcare providers.
- Exposure to automation, AI-enabled workflows, and operational transformation initiatives is highly preferred.
- Preference will be given to immediate joiner
Benefits:
- Leadership Growth Opportunities- chance to lead large teams and drive strategy.
- Career Stability- with a fast-growing global RCM leader.
- Client Exposure- work closely with US healthcare providers and global stakeholders.
- Innovation Driven Culture - automation, AI tools and process improvement initiatives.
- Joining Bonus, Recognition & Rewards- performance based promotions, awards and appreciation.
Interested candidates can share their resume on meenu.5728@knackrcm.com
Skills
HealthcareLeadershipUS HealthcareSenior ManagementManagementReceivableDenial ManagementMedicalOperationsIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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