Senior Process Associate- Physician AR

We are looking for motivated candidates to join our Revenue Cycle Management (RCM) team as Physician AR Callers. The role involves interacting with US insurance companies to resolve outstanding claims, follow up on denied or unpaid claims, and ensure timely reimbursement for healthcare providers.

Key Responsibilities:

• Follow up on outstanding physician claims with US insurance companies.
• Analyze and resolve unpaid, underpaid, denied, or rejected claims.
• Contact insurance companies to check claim status and payment details.
• Review Explanation of Benefits (EOBs) and denial reasons.
• Document call outcomes and update claim records accurately.
• Escalate complex issues to supervisors when required.
• Meet productivity and quality targets.

Eligibility:

• Basic knowledge of MS Office and internet applications.
• Good verbal communication skills in English
• Willingness to work in night shifts.
• Strong analytical and problem-solving skills.
• Immediate joiners preferred.

Interested candidates can share their resume on

recruitment.mohali@knackrcm.com