Field Engineer

Company Description

King Netsole Pvt Ltd has been a trusted provider of high-speed and reliable internet solutions since its establishment in 2016. The company focuses on connecting businesses and individuals with seamless connectivity and cutting-edge technology. Known for its strong commitment to customer satisfaction, King Netsole strives to deliver exceptional service and support. Its mission is to meet the connectivity needs of clients through innovative solutions that ensure reliability and efficiency.

Role Description

This is a full-time, on-site role for a Field Engineer, located in Kalol. The Field Engineer will be responsible for installing, maintaining, and troubleshooting internet services, providing technical support to customers, and ensuring optimal system performance. The role requires field service visits to client locations and effective communication with customers to resolve issues. Additional responsibilities may include assisting with project management tasks and collaborating with internal teams to enhance service delivery.

Qualifications

• Strong troubleshooting and technical support skills to diagnose and resolve connectivity issues effectively.
• Experience in field service operations, including equipment installation and maintenance.
• Excellent communication skills for interacting with customers and providing clear technical guidance.
• Basic project management abilities to coordinate tasks and support service deadlines.
• Proven ability to work independently under minimal supervision and follow safety protocols.
• Knowledge of networking systems or internet infrastructures is an advantage.
• Bachelors degree or relevant certification in Engineering