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Job Description
Responsibilities:
- Acquire SMB/MM Business-sized accounts within assigned territory to meet and exceed monthly new logo sales quota.
- Promote and sell KnowBe4 s range of products to existing customers to meet and exceed SMB/MM Business monthly cross sale and expansion sales quota.
- Build and maintain a pipeline of SMB/MM business opportunities by various prospecting methods, following lead cadence best practices and conducting demos of our suite of products.
- Follow up on new and existing customer SDR, marketing and channel leads to generate revenue opportunities and pipeline.
- Articulate the value proposition of KnowBe4 s full suite of products and educate the customer how each product will improve their business s human firewall.
- Understand an organization s buying needs, key decision makers, potential roadblocks and next steps to shorten sales cycles and acquire a high volume of new logo and upselling existing customer accounts.
- Act strategically in offering subscription levels, multi-year deals and/or negotiating discounted pricing to increase ARR.
- Maintain accurate and thorough records of daily sales statistics via Salesforce.
- Collaborate with the assigned Channel sales representative to seamlessly close new logos through our Partner business channels.
- Collaborate with the assigned Customer Success Managers and Renewal Specialists to understand the account s organizational structure, gaps in cybersecurity and ultimately increase their commitment and use of the KnowBe4 Product Suite.
- Support in the renewal process where there is an opportunity to grow the account.
Minimum Qualifications:
- Minimum 2 years experience selling to SMB/MM-sized businesses, required
- Bachelor Degree or higher education equivalent, desirable
- Familiarity with standard concepts, practices and procedures within the IT, Security or Cybersecurity industry, desirable
- Experience with Salesforce, a plus
- Experience with Gmail and Google Docs
- Experience with MS Office (Word and Excel)
- Experience with web browsers (Chrome, Internet Explorer, etc.)
- Excellent verbal and written communications
- Stats driven business professional
- Motivated, energetic self-starter
- Strong collaborative and teamwork skills
- Must be able to work with minimum supervision
Skills
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