SAP Practice Lead - Enterprise Applications

About the Role:

ACO Technology Centre India is looking for a hands-on SAP Practice Lead to own SAP applications and support end-to-end across ACO Group companies. This is an operational leadership role for someone who can troubleshoot complex issues, handle senior-level support, understand user concerns and convert them into practical SAP solutions while guiding ongoing enhancements and delivery.

What You'll Do:

• Own the SAP practice end-to-end, including application support, incident resolution, enhancements, releases, integrations and continuous improvement.
• Provide hands-on Level 3 or senior-level support and troubleshoot complex functional, technical, integration and performance issues.
• Work directly with users and business teams to understand concerns, identify root causes and recommend practical, sustainable solutions.
• Coordinate internal teams, functional and technical consultants, and implementation partners to ensure timely resolution and delivery.
• Lead and review configuration, fixes, enhancements, integrations, testing, releases, rollouts and go-live support.
• Maintain system stability, support governance, documentation, service levels, standardization and a clear improvement roadmap.

Core Skills:

• 8 - 12 years of SAP experience with strong hands-on expertise in SAP S/4HANA or ECC.
• Strong troubleshooting and root-cause analysis across SAP modules, interfaces, data and surrounding systems.
• Broad cross-functional SAP knowledge, with deep hands-on capability in one or more functional or technical areas.
• Experience owning SAP application support and managing incidents, enhancements, releases and external partners.
• Strong business-process understanding, user engagement, communication and global stakeholder management.

Preferred Skills:

• Manufacturing or industrial SAP environments.
• SAP SD, MM, FI/CO, PP, QM, EWM, PM/EAM, Fiori or related areas.
• SAP PLM/Teamcenter integration, SAP BTP/CPI/Integration Suite, Azure/cloud integration.
• S/4HANA transformation, global rollout, SAP operations or practice-lead experience.

What We're Looking For:

We are looking for a senior, hands-on SAP professional who combines end-to-end practice ownership with strong troubleshooting, user support and practical solution delivery.