Phone Banking Officer

We are seeking a dedicated Phone Banking Officer to join our team on bank payroll. This role is essential for providing exceptional inbound customer service and upselling banking products to our clients. As a Phone Banking Officer, you will be responsible for handling customer inquiries, resolving issues, and ensuring a high level of customer satisfaction. You will work in a dynamic environment with rotational shifts, accommodating both male and female employees. The ideal candidate will be a graduate with a strong emphasis on communication skills and a proven track record in customer service. Experience in the banking sector is a plus, but fresh graduates are also encouraged to apply. Key responsibilities include managing customer calls, providing information about banking services, and upselling products based on customer needs. Candidates must be within the age limit of 28 years and should be able to join within a maximum notice period of 30 days. A UAN check is mandatory, and candidates with abscond cases will not be considered. If you are passionate about customer service and looking for a rewarding career in banking, we invite you to apply for this exciting opportunity.