Walkin / Customer Service

Department Icon Operations Maintenance & Support
85+ Applicants
Posted: 2 months ago
0-2 years
Gurugram
work from office

Posted: 2 months ago
|
Applicants: 85+
Job Description
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Job Description

Handle incoming customer queries via call/Email.
Provide accurate information about products/services.
Troubleshoot basic customer issues and resolve them.
Maintain a professional and friendly tone.
Document conversations and ensure proper follow-up.

Required Candidate profile

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Fresher and experienced both are eligible
Good communication skills
Graduation is mandatory
Quick Learner
Ability to work in fast paced environment

Skills

Inbound ProcessVoice SupportCustomer SupportDomestic BPOCustomer ServiceInbound CallsVoice ProcessInbound Voice ProcessCustomer Service

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About Company

For over 15 years, KocharTech has been the industry catalyst in enhancing customer experiences through engagement. We specialize in digitally transforming business processes by designing disruptive solutions using AI and Machine Learning technologies. Started in 2003, KocharTech has been powering some of the Fortune 500 companies, MNCs as well as Unicorn Start-ups across Asia, Africa, Europe and the Middle East. We have grown in strength and stature from less than 10 employees to 3500+ in over a decade. Our solutions are innovative, scalable and are built to fit the needs of each business. Combining both human and digital engagements, we work on Accelerating Value for our customers–and yours.
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Important dates & deadlines?

Application Deadline

24 Apr 26, 05:47 PM IST

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Walkin / Customer Service

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