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Job Description
Key Roles and Responsibilities:
- Ensure timely and efficient collections from delinquent customers in the assigned area.
- Drive collection efficiency across assigned products and locations.
- Execute regular follow-ups and field visits for overdue accounts.
- Liaise with legal and law enforcement authorities for the resolution of chronic/default accounts.
- Handling team of Collections executives.
- Minimum 3-5 years of relevant experience in the financial industry, especially in collections.
- Proven experience in managing field teams or recovery agents.
- Strong interpersonal skills to handle high-pressure scenarios with customers and team members.
- Knowledge of financial documents and reporting.
- Field experience in portfolio management and overdue collections (ID & ED cases).
- Basic understanding of legal aspects related to recovery.
- Ability to ensure compliance with internal and regulatory guidelines.
Industry: NBFC/ Banking
Prefered Localised Candidates.
Recruiter Name: Vipin Raghuwanshi
Recruiter Email: [HIDDEN TEXT]
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Skills
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