Ticketing Executive

Role & responsibilities

• Raise, track, and close maintenance and service tickets related to civil and admin works
  
• Coordinate with vendors, technicians, and internal teams for timely resolution
  
• Maintain records of complaints, work orders, and completion status
  
• Assist in site-related documentation and basic civil coordination
  
• Ensure adherence to timelines and quality standards
  
• Support the Admin team in day-to-day operational activities

Preferred candidate profile

• Basic knowledge of civil works and maintenance
  
• Good coordination and communication skills
  
• Basic computer knowledge (MS Excel, email)
  
• Willingness to learn and work in a team