Presales Executive

About the Company:

Kohinoor Group is a leading real estate developer with over four decades of experience in creating quality residential and commercial spaces. Guided by its philosophy of Sada Sukhi Raho (Always Stay Happy), the company is committed to delivering excellence, fostering innovation, and building lasting relationships through trust, transparency, and customer-centricity.

About the Role:

We are seeking a proactive and customer-focused Pre-Sales Executive to engage with prospective customers, qualify leads, understand client requirements, and support the sales team in driving business growth. The role is key to creating a positive customer experience and building strong relationships with potential clients.

Responsibilities:

• Manage the complete pre-sales cycle from lead generation to client engagement.
• Collaborate with sales teams to qualify and nurture leads.
• Map client requirements with project offerings and recommend suitable solutions.
• Handle inbound and outbound customer inquiries through calls, emails, and digital platforms.
• Schedule and coordinate site visits, meetings, and follow-ups.
• Maintain accurate customer records and update CRM systems regularly.
• Build and maintain strong relationships with prospective customers.
• Generate reports on lead status, customer interactions, and conversion metrics.
• Support marketing campaigns and promotional activities as required.

Required Skills:

• Excellent verbal and written communication skills.
• Strong customer relationship management and interpersonal skills.
• Lead qualification and nurturing expertise.
• Good understanding of sales processes and customer engagement.
• CRM software proficiency.
• Strong organizational and time-management skills.
• Ability to work in a target-driven environment.
• Problem-solving and analytical thinking abilities.

Preferred Skills:

• Prior experience in real estate pre-sales, inside sales, or customer engagement roles.
• Knowledge of the Pune real estate market and property sales processes.
• Experience with digital lead management platforms.
• Multilingual communication skills (English, Hindi, and Marathi preferred).
• Ability to coordinate effectively across cross-functional teams.