Sr. Executive – Product Data Analyst

We are seeking a detail-oriented and proactive project manager to support our Digital Operations Team by overseeing Jira ticket workflows and delivering actionable analytics. This role is essential in ensuring the timely and efficient delivery of syndicated content and services, while also providing data-driven insights to improve team performance and project outcomes.

Ability to drive all internal and external events (programs) and committed to meeting tight deadlines.

Key Responsibilities:

• Analytics & Reporting:
  • Develop and maintain dashboards and reports using Jira, Confluence, or BI tools.
  • Analyze ticket trends, team velocity, cycle time, and throughput.
  • Provide insights and recommendations to improve workflow efficiency and resource allocation.
  • Present regular performance updates to leadership and stakeholders.
• Jira Ticket Management:
  • Monitor, triage, and prioritize Jira tickets for the Syndication Team.
  • Ensure tickets are properly scoped, assigned, and updated throughout their lifecycle.
  • Facilitate backlog grooming and daily stand-ups.
• Project Coordination:
  • 
    Track progress of Digital Operations-related projects and deliverables.
  • Identify and resolve blockers, escalate issues when necessary.
  • Maintain clear documentation and status updates for stakeholders.
• Online Product Validation & Launch Support

• • Collaborate with cross-functional teams to confirm new product launches are accurately represented across digital platforms.
  • Validate that product data is live and correct on retailer websites, internal systems, and eCommerce channels.
  • Identify and escalate gaps, inconsistencies, or missing content across online listings.
  • Support and help streamline the “launch machine” process by organizing and managing validation tools (e.g., spreadsheets, dashboards).
  • Act as a key point of contact for online readiness checks and post-launch audits.

• Team Collaboration:
  • Work closely with digital merchants, content managers, and product owners.
  • Coordinate cross-functional efforts to ensure alignment and timely execution.
  • Foster a culture of accountability and continuous improvement.

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What we are looking for, from your past experience

Qualifications

• 5+ years of experience in project coordination or management, preferably in a digital or content syndication environment.
• Proficiency with Jira, Confluence, and data visualization tools (e.g., Tableau, Power BI, or Jira dashboards).
• Strong analytical, organizational, and time-management skills.
• Excellent written and verbal communication abilities.

Preferred Qualifications:

• Experience working with syndication platforms or content delivery systems.