KONE Elevator - Assistant Manager - Modernization Sales

- Proactively develops and creates customer relationships in his/her area of responsibility.
- Is accountable for developing KONE position in his/her customer base or market area.
- Creates and communicates leads and sales opportunities for entire KONE sales team (e. cross-selling).
- Ensures customer satisfaction and solving complaints with the rest of the KONE team.
-Documents the customer and contact information, maintains customer data.
- Promotes asset management plans with customers to support budgeting. Sell.
- Proactively generates opportunities from existing customer base.

- Collaborates with maintenance team for leads (maintenance technicians).
- Is accountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targets.
- Follows up leads from campaigns.
- Is accountable for finding customer needs and that KONE's solution matches with the needs.
- Is responsible for pricing using the approved tendering tools, and for optimizing prices and discounts within his/her authority.
- Validates that the contents of the contract are in line with the negotiation process outcome.
- Maintains full information of opportunities, tasks and visits, keeps sales funnel data up to date.
- Responsible for timely and accurate reporting in CRM.
- Responsible for gathering relevant information about market and competitors from the field.
-Supports the finance function in money collection.
- Is responsible for the account over the entire sell process.
- Is accountable for ensuring decision to tender (Gate 2) by Gate approver (for example based on discount authorities).
- Is accountable for the project/order until Order Booking.
-Drives execution of her/his individual sales plan.
- Minimum 3+ years' experience in Modernization / Retrofit Sales with BE/relevant technical education.