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Job Description
We are hiring !!
Great opportunity for freshers..
Kotak life insurance
Designation : Assistant Manger
Education : Graduated
Skills Required : Good communication
- Roles and Responsibility :
- Respond to customer queries in a timely and accurate way, via email, Webchat, letters, phone etc
- Identify customer needs and service accordingly
- Update internal database with information about technical issues and useful discussions with customers
- Co-ordination with other internal teams/departments to provide customer resolution to query or request
- Inform customers about new features and functionalities and Promote digital channels of service
- Timely Follow up with customers to ensure their queries and technical issues are resolved
- Maintain customer centricity at the core of all transactions
- Support a positive work place environment adhering to organizational policies
Skills
Customer SupportHandlingAssistanceCustomer CareCustomer HandlingManagementCustomer ServiceIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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