Service Officer-BRANCH BANKING-Service

Department Icon BFSI (Operations & Lending)
Posted: 11 months ago
1-3 years
Lucknow, Uttar Pradesh
BFSI (Operations & Lending)
work from office
Full Time

Posted: 11 months ago
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Job Description

Service Officer

DepartmentRetail Liabilities - Branch Banking
LocationHyderabad
Reporting RelationshipsService Manager / Branch Manager / Branch Operations Manager / Authoriser / Lobby Manager
Grade NameAssistant Manager
Age22 Min - 27 Max
GradeM1

Job Role:

  • Cash Management - Cash/Non- cash transactional activities
  • Redress customer needs pertaining to cash, DDs, cheque deposits, general information.
  • Maintaining speed and accuracy of transactional processes.
  • Sensation of the use of other business opportunities.
  • Providing a high-quality experience that will encourage customer loyalty and good word-of-mouth.
  • Redress customer needs pertaining to cash, DDs, cheque deposits, general information.
  • Speed and accuracy of transaction.
  • Exploitation of other business opportunities sensed.
  • Providing quality of experience that will ensure retention and positive word-of-mouth.

Job Requirements:

  • Graduate or Post Graduate with an experience of 1-2 years and the experience should have been in the front-office of banks.
  • Well groomed and presentable.
  • Bilingual proficiency: English and local language
  • Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash.
  • Computer proficiency a must.

Skills

Branch BankingBranch OperationsCash ManagementFrontRetail LiabilitiesReportingBranch ManagerBranch Operations Manager

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About Company

Kotak Mahindra Bank is a leading Indian private sector bank known for its innovative banking solutions and customer-centric approach. With a comprehensive suite of financial products and services, including retail banking, investment banking, and wealth management, the bank caters to the diverse needs of individuals, businesses, and corporations across the country. Kotak Mahindra Bank careers offer a dynamic and engaging work environment where professionals can thrive, innovate, and contribute to the bank's mission of delivering exceptional value. Employees are encouraged to pursue excellence, with ample opportunities for professional growth and development. For those looking to forge a successful career in banking, Kotak Mahindra Bank careers present a platform to be part of a progressive, growth-oriented organization.  

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