Abroad Education Counsellor

Job description

Role & responsibilities:

• Make outbound calls to prospective clients and provide information about our products or services.
• Handle inbound inquiries and resolve customer questions or concerns.
• Explain the benefits of our offerings to persuade customers to take action, such as purchasing a product or enrolling in a program.
• Maintain accurate records of calls, customer details, and feedback in the CRM system.
• Follow up with leads to nurture relationships and close sales or gather commitments.
• Meet daily, weekly, and monthly targets set by the management.
• Coordinate with the sales and marketing team to ensure seamless customer service.
• Stay updated on company offerings and industry trends to provide accurate information.

Preferred candidate profile

Any candidate with good communication and convincing skills.

Perks and benefits

Incentives will be provided on conversions.

Why Join Us?

• Attractive salary with performance-based incentives.

• Opportunity to develop sales and communication skills.

• Supportive and energetic team environment.

• Career growth opportunities within the organization.