Customer Support - Voice Professional

Responsibilities:

• Handle customer queries and complaints via inbound/outbound calls
• Resolve customer issues promptly and ensure satisfaction
• Make outgoing calls to students for follow-ups and reminders
• Maintain accurate records
• Assist with general office tasks as needed

Requirements:

• Graduate
• Excellent communication skills in English and local language(s)
• Strong problem-solving and customer service skills
• Ability to multitask and work in a fast-paced environment
• High school diploma or relevant experience preferred