Standard Spares & Mechanical Seal- Sales & Service Engineer

Major responsibilities:

• 1. Standard Spares & Mechanical Seal business development in assigned territory.
• 2. Mechanical Seal Selection support to ASC & Dealers.
• 3. Service Support to Standard Spares & Mechanical seal business.
• 4. Support to ASC Service Team & Direct customers.
• 5. Appoint and develop Standard Spares & Mechanical Seal- ASC in targeted segment.
• 6. Achieve yearly targets of Standard Spares & Mechanical Seal.
• 7. Provide guideline to ASC dealer for Product Installation and Commissioning.
• 8. Coordinate with internal departments like Central Warehouse, Order booking Team, Marketing Services & Pune Service Center.
• 9. Provide trouble shooting support to ASC's Engineer in various application.
• 10. Conduct scheduled ASC audits in line with policy.

B.Work performed

• 11. Field Service Support to ASC as well as end customers.
• 12. Enquiry generation and conversion in to the orders.
• 13. Promote KSB Mechanical Seal.
• 14. Training to ASC service Engineers.
• 15. Submission of offers to ASC and end customers.
• 16. Obtain necessary approval as per Authority Matrix.
• 17. On time payment collection from ASCs & end users.
• 18. Competition activity tracking.
• Support HO for various development activities