Kuehne Nagel - Key Account Manager - National Account - Pharma Sector

It's more than a job:

With a sales career at Kuehne+Nagel, you'll drive long-term business success by mastering sales strategies, nurturing customer relationships and identifying new opportunities. But you will also bring relief and peace of mind to pet owners around the world. Because when you do your job, your colleagues around the world are able to build reliable veterinary supply chains that ensure pets get the care they need. At Kuehne+Nagel, our work is about more than we imagine.

You will be part of our Sales + Marketing team, adding your consultative selling expertise + skills to the delivery of business growth. Your primary objective will be to develop existing or new business by coordinating all business development actions + triggering opportunities within your specified vertical for larger accounts.

How you create impact:

You will do this by working with a variety of internal + external stakeholders, ensuring compliance with our current commercial policy while focusing on the following key objectives.

• To directly manage Key Account(s), in accordance with agreed targets, goals + company guidelines, eliciting customer needs + selling our key products + services.
• To negotiate rates with customers in alignment with the business units (BU), ensuring rate sheets are documented + maintained as needed by the BUs.
• To ensure compliance with our sales management processes + systems, ensuring correct + timely updates in our customer relationship system (CRM).
• To monitor monthly performance against set targets ensuring that immediate actions address deviations.
• To ensure that account plan(s) are in place based on internal processes + templates which are signed off by the respective sales manager.
• To effectively hand over + transition new business into operations to ensure that customer requirements + company's commitments are met.
• To conduct regular + structured review sessions with assigned customers including; process for continuous improvement + innovation, review of customer strategy + priorities to deliver operational excellence.

What we would like you to bring:

• Degree in Business, Logistics, Supply Chain, Life Sciences, or related field.
• 5+ years of Key Account Management or Business Development experience in logistics, freight forwarding, or supply chain.
• Experience managing national or strategic accounts within the Pharmaceutical or Healthcare sector.
• Proven track record of growing customer accounts and achieving revenue targets.
• Strong consultative selling and customer relationship management skills.
• Experience negotiating commercial agreements, pricing, and service contracts.
• Ability to develop and execute strategic account plans.
• Strong stakeholder management and cross-functional collaboration skills.
• Experience using CRM systems, sales forecasting, and pipeline management.
• Excellent communication, presentation, and business review management skills.

What's in it for you:

At Kuehne+Nagel, youll be part of a global logistics leader that believes in creating real impacton business, on customers, and on careers. Heres what you can look forward to:

• Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.
• People-Centric Culture: Join a team where your voice matters and people genuinely care.
• Learning & Development: Grow with us personally and professionally through world-class training and career pathways.
• Innovation & Sustainability: Be part of a future-focused company driving real change in logistics and the planet.
• Rewards & Recognition: Get rewarded for your passion, performance, and potential.
• Stability with Agility: Enjoy the best of both worlds a trusted global brand with a startup spirit.

Who we are:

Logistics shapes everyday life from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

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