National Key Account Manager

Your Role

Your primary objective will be to develop existing or new business by coordinating all business development actions + triggering opportunities within your specified vertical for larger accounts. You will do this by working with a variety of internal + external stakeholders, ensuring compliance with our current commercial policy.

Your Responsibilities

• To directly manage Key Account(s), in accordance with agreed targets, goals + company guidelines, eliciting customer needs + selling our key products + services.
• To negotiate rates with customers in alignment with the business units (BU), ensuring rate sheets are documented + maintained as needed by the BUs.
• To ensure compliance with our sales management processes + systems, ensuring correct + timely updates in our customer relationship system (CRM).
• To monitor monthly performance against set targets ensuring that immediate actions address deviations.
• To ensure that account plan(s) are in place based on internal processes + templates which are signed off by the respective sales manager.
• To effectively hand over + transition new business into operations to ensure that customer requirements + company&aposs commitments are met.
• To conduct regular + structured review sessions with assigned customers including; process for continuous improvement + innovation, review of customer strategy + priorities to deliver operational excellence.

• Minimum of 1015 years of experience in business development or sales, preferably within the freight forwarding industry.
• Experience in developing SME and national accounts, particularly within the Industrial and High Tech sectors.
• A proven track record of achieving sales targets and expanding market share in a competitive environment.
• Willingness to travel frequently for client meetings and industry events.
• Excellent communication and interpersonal skills to build relationships with clients and stakeholders.

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.