Branch Head

Company Description

Kunvarji Group, established in 1960, is a distinguished conglomerate recognized for its commitment to trust, integrity, and excellence. With a broad portfolio spanning Wealth Solutions, Agri Commodities, Real Estate Advisory, Merchant Banking, Tech Solutions, and Insurance Broking, the company has cultivated a strong national and global presence. Headquartered in Ahmedabad, Gujarat, Kunvarji is dedicated to fostering growth and prosperity for all its stakeholders. Employees at Kunvarji are encouraged to thrive professionally while contributing their unique perspectives and innovative ideas in a supportive and inspiring environment.

Role Description

The Branch Head will oversee daily operations, drive business growth, implement strategies, and ensure the achievement of sales and revenue targets. Responsibilities include managing staff, building strong client relationships, leading business development initiatives, and ensuring operational compliance. The role demands proactive decision-making, team leadership, and collaboration with other departments to achieve company objectives. This is a full-time, on-site role based in Ahmedabad.

Key Result Areas (KRA)

1. Business Growth & Revenue

• Drive overall branch revenue
• Achieve monthly, quarterly & annual sales targets
• Build and scale mandate/sole selling portfolio

2. Market Expansion & Developer Relations

• Onboard new developers, projects
• Strengthen relationships with top developers in Bangalore
• Identify high-potential micro-markets for expansion

3. Team Leadership & Productivity

• Build, train & manage a high-performance sales team (RM TL structure)
• Ensure productivity benchmarks per team member
• Drive a performance-driven culture with low attrition

4. Customer Experience & Closures

• Ensure high conversion ratios from leads to bookings
• Monitor customer journey from inquiry to closure

• Maintain high customer satisfaction & referral generation

5. Marketing & Lead Generation

• Align with digital marketing for lead flow optimization
• Plan local campaigns, events, and activations
• Improve cost per lead & cost per booking metrics

6. Operations & Compliance

• Ensure timely brokerage collection & documentation
• Maintain CRM discipline with accurate reporting
• Ensure legal, RERA & compliance adherence

Key Performance Indicators (KPI)

Revenue & Sales

• Monthly / Quarterly Revenue Achievement (%)
• Gross Transaction Value (GTV) closed
• Mandate business contribution (%)

Team Performance

• Revenue per RM / TL
• Team size vs productivity ratio
• Attrition rate (%)

Lead to Conversion

• Lead Site Visit ratio

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• Site Visit Booking ratio
• Overall conversion %

Marketing Efficiency

• Cost per lead (CPL)
• Cost per acquisition (CPA)
• ROI on campaigns

Channel & Network

• Active channel partners onboarded
• Contribution from CP network (%)

Collections & Compliance

• Brokerage collection efficiency (%)
• CRM usage & reporting accuracy
• TAT for deal closures

Customer Experience

• Customer satisfaction / referral ratio
• Repeat / referral business contribution (%)

What Were Looking For

• Strong Bangalore market knowledge
• Proven leadership in real estate sales/advisory
• Ability to build from scratch & scale fast
• Data-driven decision-making approach