Hiring For Fresher Voice /Non Voice @Gurgaon@HR Avani

Department Icon Operations Maintenance & Support
Posted: 7 months ago
0-5 years
Noida, Gurugram, Delhi / NCR
Operations Maintenance & Support
work from office
Full Time

Posted: 7 months ago
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Job Description


Hiring for Leading ITES Company In Gurgaon for Customer Support with diff MNCs .


Key Highlights:


1: Ug / Graduate Fresher

2: Candidate Must Not Have Any Exams in the Next 6 Months

3: 24x7 Shifts

4: 5 Days Working

5: Both Side Cabs

6: Excellent Communication Skills

7: Immediate Joiners Preferred


A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat.


Salary Compensation -


Upto Rs 2.50 - 3.20 LPA (FOR FRESHERS)


For Experienced -- Rs 4.50 - 5.00 LPA


Whatsapp / CALL ----


Avani - 9628373766


Mahvish - 9628373761


Apoorva - 9821182651


Key Responsibilities:


Responding to customer inquiries:

Answering questions about products or services, providing information, and offering guidance.

Resolving customer issues:

Troubleshooting problems, addressing complaints, and finding solutions to customer concerns.

Providing support:

Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience.

Managing customer interactions:

Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction.

Recording and reporting:

Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.


Not for Candidates pursuing full time Graduation


##KVC CONSULTANTS LTD##

##NO PLACEMENT CHARGES##

Skills

Customer CareBPOBBABCOMBBDICSEDUBTECHCustomer SupportCustomer Service

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About Company

KVC CONSULTANTS LTD headquartered in Lucknow is a leading end-to-end human resource service company in India which provides temporary, permanent

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