Network Support Engineer

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the worlds leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance If so, look no further – Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks.

As our Network Support Specialist, youll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, youll be constantly learning and growing in your role.

You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. Youll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible.

If youre ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today!

Essential Roles & Responsibilities:

• Customer-specific designated support at network level to troubleshoot and resolve networking problems.
• Data Center – Nexus Routing & Switching is mandatory.
• Strong hands-on skills in Cisco Nexus Technologies (vPC, vDC, STP, vRF, BGP, EIGRP, OSPF)
• Good knowledge on Cisco ACI Technologies (Tenants, EPGs, BDs, vRFs)
• Experience in product lines like Nexus 9000 switches.
• Comfortable using tools like Solarwind, Cisco DCNM(desired).
• Ability to handle data center ACI complex troubleshooting (added advantage).
• Good understanding in overall data center infrastructure (LAN,WAN,Server,Firewall).
• Dedicatedly monitor and review the network.
• Effectively work with multi-functional teams to resolve major customer issues.
• Ability to grasp network design concepts quickly and be able to provide the right solutions to the clients.
• Effectively craft and validate planned changes to software and hardware design.
• Deliver high level technical assistance and troubleshooting for resolving critical production issues for strategic customers.
• Respond to network management system alarms according to established processes.
• Flexibility in working hours to work in a 24x7 environment.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you wont find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

Youre good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, youre open and borderless – naturally inclusive in how you work with others.

Required Professional and Technical Expertise:

• A minimum of 5 -7years of overall experience in Cisco Nexus /ACI Technologies /LAN, WAN/ Data center infrastructure/ Juniper/HP.
• Proven knowledge and experience in troubleshooting, switching, and routing.
• Minimum CCNP certification or equivalent knowledge.
• Client Meetings & Internal and External Audit.
• CCNA /CCNP (Cisco certifications is mandatory CCNA (R&S/DC)
• Location: Mumbai
• Willing to work in Shifts 24*7 on rotation basis from Client location.
• Experience with Network security, WAN.
• Working knowledge of ITIL.
• Experience with BGP, Software Defined Networking (SDN) based on Cisco ACI, Checkpoint/Cisco Firepower firewalls, F5 load Balancers, NSX.

• BE/ BTech/MCA/Diploma.

The Kyn in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you dont meet every requirement, we encourage you to apply. We believe in growth, and were excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. Thats The Kyndryl Way.

What You Can Expect

Your career with us isnt just a job—its an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, youll dive into impactful work that powers the systems our customers rely on every day. You wont just contribute—youll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

Were here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, youll have everything you need to thrive and evolve. Youll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, youll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and were committed to helping you do just that. Ready to make an impact Join us and help shape whats next.

Get Referred!

If you know someone that works at Kyndryl, when asked How Did You Hear About Us during the application process, select Employee Referral and enter your contacts Kyndryl email address.