German Language Expert (C1 Certified )

130 years of trust, time to shape what's next. Allianz Group is one of the world's leading insurers and asset managers - built on over a century of stability, expertise, and financial strength. Allianz Services is where that legacy meets the future. 8,200+ people. Eight countries. Three continents. We deliver specialized services to clients within Allianz Group, powered by AI, advanced analytics, and a mindset that refuses to stand still. From core insurance operations to engineering and consulting services, we reimagine how insurance works. What truly sets us apart are our people and the trusted partnerships we build, anchored in our values of expertise, integrity, and empowerment. We don't support the business. We shape it.

Job role : German Language Specialist- C1 certified

Location: EON IT park , Kharadi Pune ( Work from office )

Mandatory skills:

• German at CEFR C1 or above, certified. Accepted certificates: Goethe-Zertifikat, telc Deutsch, SD, TestDaF or DSH, or equivalent. Native speakers are also welcome.
• Strong reading ,writing and speaking skills in German, including different handwriting styles and older form layouts.
• Attention to detail, with a track record of accurate work in high-volume document handling.
• Able to work to clear rules and procedures while spotting cases that don't fit them.
• Comfortable with digital tools: document management and workflow/queue systems, Microsoft Office.

Key responsibilities

• Review documents in German, including handwritten and typed application forms, health questionnaires (Gesundheitsfragen), doctors' reports (Arztberichte), discharge letters (Entlassungsberichte) and supporting correspondence.
• Read handwritten forms accurately, including unclear handwriting, abbreviations, crossed-out answers and notes in the margins.
• Pull out the key underwriting details: declared conditions, diagnoses, medications, treatment dates, hospital stays and disclosures.
• Sort each case into the correct medical review queue against the defined triage criteria, e.g. [cardiovascular, oncology, mental health, musculoskeletal, no medical review required].
• Flag files that are incomplete, contradictory or can't be read, and ask for clarification or more documents through the agreed process.
• Record short English summaries or translations of key content in [system name] when underwriters or medical reviewers need them.
• Hit turnaround and quality targets for volume, accuracy and service levels.
• Handle health data confidentially and in line with GDPR (health data is a special category under Art. 9) and company data protection policies.
• Suggest improvements to triage rules, queue definitions and glossaries when you spot recurring issues.

Preferred

• German at C1 or C2, or a native speaker.
• Experience in insurance, healthcare administration or medical translation.
• Familiar with German medical terms and abbreviations (e.g. Z.n., V.a., o.B.) and ICD-10 coding.
• Experience with GDPR-regulated or other sensitive personal data.

Disclaimer: At Allianz Services, we believe in fostering an inclusive workplace and in giving fair and equitable opportunities to all our employees, so everyone can succeed. We, the Allianz Services India community, welcome applications from all regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life.