Backup Operations Specialist

The Backup Operations Specialist is responsible for managing, monitoring, and maintaining the backup and recovery infrastructure. This role ensures the integrity and availability of data backups across multiple systems, including databases, file servers, and virtual environments.

• Manage, maintain and operate data backup solutions including veritas appliances, tapes, cloud buckets.
• Familiarity with storage technologies (e.g., SAN, NAS, cloud storage)
• Utilize automation tools (e.g., PowerShell, Python, Ansible) to reduce manual intervention and improve operational efficiency
• Automate routine backup tasks such as data verification, cleanup of old backups, and alerting for failure events
• Perform periodic backups, restores, and tests to validate backup processes.
• Troubleshoot and resolve issues related to backup software, storage devices, and backup jobs.
• Ensure that data backups are performed in compliance with organizational policies and regulatory standards.
• Manage and maintain IRE solution, malware scanner definition, SLPs
• Configuring reports in IT Analytics reporting tool.
• Vulnerability fix for backup and reporting solution.
• Configure and operate backup software, client agents, backup jobs and Flex appliance for new backup requirements.
• Master, media, client server backup solution upgrade and appliance firmware upgrade.
• Perform storage performance analysis and troubleshoot backup related performance/capacity issues with other teams (OS, Network, Database, etc)
• Extract and prepare data needed for audit reporting and dashboard. (capacity planning, health checks, compliance)
• Responds to and resolve alerts from monitoring management system.
• Respond to and own L1/L2 escalations.
• Document, review, maintain and share technical information and write-up (SOP) as a part of Knowledge Management.