Senior Manager - Learning & Development - Retail/FMCG

Description:

Role Overview

We are seeking a dynamic and business oriented Senior Manager Learning & Development to lead corporate L&D initiatives across the organisation. This individual will be responsible for designing and driving learning strategies for employees across functions, with a strong focus on managerial capability building, leadership training, and future skills including AI adoption.

The role requires someone who can effectively engage with senior stakeholders, influence business leaders, and create high impact learning experiences for employees ranging from managers to senior leadership (AVPs and above).

Key Responsibilities:

• Design and execute the organisations Learning & Development strategy for corporate employees across functions
• Drive leadership and managerial capability building initiatives, including training for managers, senior sales teams, AVPs, and leadership cohorts
• Identify capability gaps through stakeholder discussions and business needs assessment, translating them into structured learning interventions
• Conceptualise and conduct training programs across behavioural, managerial, leadership, and functional competencies
• Build and manage structured learning journeys for employees across levels and functions
• Lead organisation wide training initiatives on emerging capabilities, including AI literacy, practical AI adoption, and productivity tools in the workplace
• Partner with external training providers, facilitators, and learning partners to design and deliver specialised interventions
• Manage and optimise the organisations Learning Management System (LMS), ensuring strong adoption, learning tracking, and effectiveness measurement
• Work closely with business leaders and functional stakeholders to align learning priorities with business goals
• Measure training effectiveness through feedback, assessments, and business impact metrics, continuously improving learning outcomes
• Drive a culture of continuous learning across the organisation

Skills & Qualifications:

• MBA preferred (Tier 1 / Tier 2 institutes preferred, ideally 20162018 batch)
• 8-12 years of experience in Learning & Development, Talent Development, or Capability Building roles
• Strong experience in designing and delivering training programs across employee levels, including senior leadership stakeholders
• Demonstrated experience working with managers, sales teams, AVP level leaders, and cross functional corporate teams
• Experience managing an LMS and driving learning adoption at scale
• Exposure to AI related learning interventions, digital learning tools, or workplace productivity enablement will be preferred
• Strong stakeholder management and executive presence, with the ability to engage senior leaders confidently
• Excellent communication and facilitation skills with a polished, well spoken personality
• Ability to operate in a fast paced, high growth environment with strong ownership