Accounts Payable Operations

Job Title: Assistant Manager Accounts Payable Operations

Location: Pune

Role Overview:

We are seeking a dynamic and experienced professional to join our Accounts Payable (AP) team, responsible for managing end-to-end AP operations across markets. This role demands strong leadership, process improvement capabilities, and stakeholder management skills to ensure timely Managing Aged open items, invoice processing, vendor reconciliation and adherence to compliance standards. The ideal candidate will be a strategic thinker with hands-on experience in SAP and a deep understanding of accounting principles.

Key Responsibilities:

Operational Excellence:

• Query Management: -

Experienced Accounts Payable professional with strong expertise in vendor query handling, supplier portal support, and SAP P2P processes, skilled in resolving invoice and payment issues through detailed vendor account analysis and endtoend query closure. Proficient in SAP transactions related to PO, invoices, payments, vendor master data, and credit note adjustments, with a customercentric approach, strong stakeholder communication, solid MS Excel skills, and consistent delivery on defined SLAs and KPIs.

• Aged Open Items (AOI) Management:
  Lead the monitoring, reporting, and resolution of aged open items across all markets. Drive initiatives to reduce AOI and ensure timely clearing in line with SLA targets.
• Invoice Processing:
  Oversee daily invoice processing for Vodafone Global Services (VGS) and Vodafone Business (VB), ensuring accuracy, timeliness, and resolution of queries and escalations.

Governance & Reporting:

• Balance Sheet Reviews:
  Conduct monthly reviews of balance sheet accounts for VGS and VB General Ledgers, ensuring accuracy and compliance with accounting standards.
• Quarterly Reconciliation Presentations:
  Present non-SOX balance sheet reconciliation findings to Local Markets (LM), ARC leads, and senior management, highlighting risks and remediation plans.
• KPI Dashboard Management:
  Prepare and present monthly KPI Root Cause Analysis (RCA) dashboards to senior stakeholders, driving performance improvements and transparency.

Process & Partner Management:

• Vendor Reconciliation:
  Collaborate with the vendor reconciliation team to resolve discrepancies and clear aged items from vendor statements for VGS and VB markets.
• Partner & NPS Management:
  Maintain strong relationships with internal and external partners, driving high Net Promoter Scores (NPS) and service excellence.
• Policy Compliance:
  Ensure strict adherence to Corporate Business Management (CBM) policies, internal controls, and audit requirements.

Strategic Initiatives:

• Process Improvement Projects:
  Design and implement process improvement initiatives aimed at reducing AOI and enhancing AP efficiency across markets.
• Cross-Skilling & Succession Planning:
  Lead cross-training programs and succession planning to build a resilient and agile team.

Core Competencies & Experience:

Essential:

• Proven experience in Accounts Payable operations (8–10 years), preferably in a shared services or multinational environment.
• Strong partner and vendor management skills.
• Proficiency in SAP and basic accounting principles.
• Excellent communication and stakeholder engagement skills across levels and geographies.
• Commerce graduate or equivalent qualification.

Desired:

• Hands-on experience with invoice posting and vendor reconciliation.
• Working knowledge of SAP Analytics Cloud (SAC).
• Exposure to process improvement methodologies (Lean, Six Sigma, etc.) is a plus.