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Job Description
Job Title: Over-the-Phone / Video Interpreter (OPI-VRI)
Location: Noida, Uttar Pradesh
Department: Interpretation Operations
Job SummaryWe are looking for skilled interpreters to facilitate accurate and professional communication between English-speaking representatives and individuals with limited English proficiency through phone and video interpretation.
Language Requirements (Mandatory)Candidates must be proficient in English and Hindi, along with Gujarati
Key Responsibilities
- Provide accurate, unbiased interpretation without omitting or changing information.
- Support conversations across healthcare, insurance, pharmacy, customer service, and social services.
- Maintain confidentiality and comply with HIPAA and company policies.
- Ensure professionalism, cultural sensitivity, and adherence to quality standards.
- Meet productivity, attendance, and schedule adherence targets.
Required Qualifications
- Minimum 1 year of professional interpretation experience.
- Excellent verbal communication and active listening skills.
- Experience in OPI/VRI interpretation preferred.
- Healthcare or medical interpretation experience is an advantage.
- Interpretation certification or formal training is a plus.
Note: This is a professional interpretation role, not a generic voice support position. Compensation will depend on experience and language proficiency.
Skills
LanguagesInboundLinguisticsHindiEnglishCustomer ServiceTranslationVoice ProcessCustomer ServiceIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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