Information Technology

Copilot Said

IT Executive / Systems Administrator - Key Responsibilities

• Developed and maintained internal web portals and in-house IT applications to support business operations.
• Managed and enhanced Vendor Management Systems (VMS) and other departmental portals, including HR Portal solutions.
• Provided administration and technical support for Video Conferencing Systems, ensuring seamless communication across locations.
• Monitored, tracked, and resolved end-user IT support tickets and user-level technical issues.
• Administered and supported Messaging Systems, ensuring reliable communication infrastructure.
• Managed and maintained Application Servers, including deployment, monitoring, and troubleshooting activities.
• Performed Firewall Administration, implementing security policies and monitoring network security.
• Maintained enterprise network infrastructure, ensuring system availability, performance, and security.
• Coordinated system upgrades, patches, backups, and preventive maintenance activities.
• Provided technical support for hardware, software, network, and system-related issues.

• Developed and managed enterprise web portals, in-house applications, and vendor management systems.
• Administered application servers, messaging platforms, and IT infrastructure to ensure high system availability.
• Managed firewall security, network maintenance, and endpoint support across organizational functions.
• Provided end-user technical support and resolved IT incidents while maintaining service efficiency.
• Supported video conferencing and collaboration platforms to enable effective business communication.
• Maintained departmental portals, including HR systems, ensuring operational continuity and user satisfaction.