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Job Description
Job Title : Service Engineer
Qualification : Diploma - Mechanical, Electrical
Experience : 6-10 years
Industry : Mining Industry ( Hydraulic Excavators ,Dumpers , Graders Cranes )
Location : Kanchipuram
Roles & Responsibilities
- Maintenance, Troubleshooting, Exposure to Product Service support on CE & ME Machines, Leading a big team
- Erection and commissioning of new machines, machine condition monitoring
- Machine availability & Spare parts planning, managing a FMC team
- Attend to daily checks , mandatory service and break down calls
- Maintain record of daily checks , daily reporting of m/c working & breakdown
- Carry out Preventative Maintenance checks & plan for parts /components for repairs
- Ensure the machine is working condition with minimum breakdown
- Reporting of service reports in SAP & also on Komatsu ICT tools
- Coordinate with shift in charge and able to lead the skilled /semiskilled technicians under Team lease
- Good technical knowledge on Products
- Machine customer database, SAP Knowledge
- Payment followups
- Knowledge on SAP & OEM systems
- Good Communication & presentation skills
- MS Office Skills ( Excel & Power point )
Skills
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