Chief Human Resources Officer

Position: Chief Human Resources Officer

Experience: 15+ years

Location: Mumbai

Domain: Retail / Jewellery

ABOUT THE OPPORTUNITY

A legacy jewellery brand — One of the Central Indias most loved and trusted name in the category — is entering its most ambitious growth phase yet.

We are looking for a Chief Human Resources Officer to architect the people function from the ground up — building the organization design, talent strategy, and HR systems that will carry a 3,000-person company through 4x store growth and institutional-grade governance.

THE ROLE

This is a builders mandate, not a maintainers role.

You will spend the first 6–8 months hands-on — doing the groundwork yourself before scaling a team — as you help transition a founder-led culture into a professionally managed one, while preserving the trust and values built over eight decades.

KEY RESPONSIBILITIES

• Design and stand up the enterprise-wide HR function — structure, policies, systems — from a largely founder-driven starting point
• Build the organization design and workforce plan to support massive scaling and 4x revenue growth over 3 years
• Lead talent acquisition strategy for rapid, pan-India store and corporate hiring
• Establish performance management, compensation & benefits frameworks, and HR governance suited to a listed company
• Drive culture transition — professionalizing a family-run business without eroding its founder-led values and trust equity
• Build leadership bench strength and succession planning across corporate and retail functions
• Partner closely with founders and the board during a phase where decision-making authority transfers gradually
• Set up HRIS/HR tech infrastructure to support a growing, multi-location workforce
• Ensure compliance and HR governance aligned to listed-company and retail-sector standards
• Champion employer branding as the company scales its national footprint

WHAT WERE LOOKING FOR

• 15+ years of progressive HR leadership experience, with at least 5+ years in a CHRO/CPO or equivalent senior HR leadership role
• Proven experience building HR functions from scratch — not just running an established one
• Experience in retail, jewellery, luxury, or consumer-facing multi-location businesses strongly preferred
• Track record of supporting rapid, multi-location scale-up (store network or branch expansion)
• Experience navigating a family-run-to-professional transition, or working closely with founders/promoters
• Exposure to listed-company HR governance and compliance
• Graduate degree required; Masters/MBA in HR or related field preferred
• Hands-on, execution-first mindset with the patience to operate in a founder-led environment during the transition

WHY JOIN

• Rare opportunity to build a CHRO charter from zero for a legacy brand entering hypergrowth
• Direct access to founders and top leadership
• High-visibility mandate at a listed, fast-scaling consumer business
• Be part of shaping Indias next major pan-India jewellery retail story