Associate HR Ops

Role & responsibilities

• Manage end-to-end employee lifecycle transactions in Workday, including routine and complex processes.
• Process data management and life cycle actions in Workday and through Service Now tickets
• Employee lifecycle administration and record maintenance.
• Form generation, invoice review, and reimbursement processing.
• HR data audits, compliance, and data integrity management.
• Accurate, timely, and service-oriented support aligned with HR Shared Services standards.
• Process reimbursements per the policy, ensuring that right documentation is available
• Ensure accurate processing of transactions while understanding impacts on Payroll, Benefits, Compensation, and Tax functions.
• Administer Education Reimbursement, Health Club Reimbursement, and related audit documentation.
• Handle and maintain confidential employee and HR data with the highest level of integrity.
• Deliver accurate and timely service in alignment with established SLAs.
• Provide excellent customer support and collaborate effectively within a team environment.
• Take ownership of assigned work, proactively identify process improvement opportunities, and escalate issues when needed.

Preferred candidate profile

• Atleast 3+ years overall experience and at least 2+ years in Workday HCM
• Functional knowledge of Workday Core HR modules
• Prolific experience in Service Now ticketing tool
• Experience with working with Global HR Data, particularly US
• Knowledge of HR lifecycle processes
• Understand complexities and nuances with data flows to downstream applications

SKILLS AND COMPETENCIES

• Strong attention to detail
• Excellent communication skills
• Sense of urgency
• Critical thinking
• Time management