Field Service Engineer - Delhi

Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology
At Leica Biosystems, one of Danahers 15+ operating companies, our work saves lives—and were all united by a shared commitment to innovate for tangible impact.
Youll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danahers system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
At Leica Biosystems, were not just shaping the future of cancer diagnostics — were transforming lives. Our mission of Advancing Cancer Diagnostics, Improving Lives is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, youre not just taking a job; youre becoming part of a passionate team that knows every moment matters when it comes to cancer. Youll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, youll be inspired each day to stretch, grow, and make an impact.
Learn about the Danaher Business System which makes everything possible.
The Field Service Engineer (FSE) will be in charge of delivering excellent service support either on site or via phone, email and remote support to end users and channel partners on our core histology, digital pathology and advanced staining products to our academic research, clinical diagnostic customers in North India. FSE is responsible for installation, maintenance and repair of the system with full technical background of the system, use of proper tools and understanding of the standard process.
This position reports to the Regional Service Manager [North-East] and is part of the Service department located in New Delhi and will be an on-site role to cover entire Delhi NCR and North India as per requirement.
In This Role, You Will Have The Opportunity

• For Installation, Preventive maintenance, Breakdown Support and all Operation related activity, manage service activities effectively within assigned territory while meeting response-time and productivity targets.
• Build strong relationships with laboratory managers, Pathologists, Bio-medical, hospital stakeholders and gather customer feedback and proactively communicate market insights to management.
• Commercial and Service growth towards achievement of annual service revenue targets.
  

The Essential Requirements Of The Job Include

• Degree in Bio-medical engineering, Electronics, IT and experience in Clinical diagnostic or Histopathology product supports.
• Good understanding of computer hardware, software, networking, and remote support tools.
• Good command of written and spoken English and a team player with own initiative who focus on problem solving skills
  

Travel, Motor Vehicle Record & Physical/Environment Requirements

• Extensive travel =/>50%, Overnight journey within North Region
• Ability to respond to customer service needs on short notice when required.
• Ability to lift, move or carry equipment up to 120 lb.
• Valid driving license preferred.
  

Leica Biosystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether its a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
Join our winning team today. Together, well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.