Relationship Manager

Company Description

LenDenClub is one of Indias largest RBI-registered peer-to-peer (P2P) lending platforms, dedicated to reshaping wealth growth through alternative financial instruments. Focusing on trust, transparency, and technology, the platform ensures secure, seamless, and compliant transactions. With over 3 crore registered users and more than ?17,000 crore lent, LenDenClub is a key player in Indias fintech landscape. It empowers individuals to diversify their portfolios effectively while participating in the nations credit growth story. Built on innovation and inclusion, LenDenClub continues to serve as a reliable wealth growth platform for investors and borrowers across India.

Role Description

This is a full-time on-site role for a Relationship Manager, based in Dehradun. The Relationship Manager will be responsible for building and maintaining strong relationships with clients, understanding client needs, and providing tailored solutions. They will also ensure client satisfaction, manage client interactions, and resolve issues effectively. Additionally, the Relationship Manager will contribute to business development and sales growth by identifying and pursuing new opportunities, while collaborating with internal teams to achieve organizational goals.

Qualifications

• Strong interpersonal, communication, and relationship-building skills
• Experience in client servicing, account management, and customer support
• Knowledge of financial products, lending, and P2P platforms is preferred
• Problem-solving abilities and a proactive, solution-oriented approach
• Bachelors degree in Business Administration, Finance, Economics, or a related field
• Proficiency in using CRM tools and other software for client management
• Motivated, goal-oriented, and skilled at managing multiple client accounts
• Prior experience in financial services, banking, or fintech is advantageous