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Job Description
1. Behavioral Expectations:
- Ownership: Takes full accountability for area performance in terms of all metrics (sales, CX, operations).
- Speed & Proactiveness: Acts quickly on issues; anticipates risks.
- Customer Mindset: Prioritizes customer experience and service consistency.
- Execution Discipline: Ensures standards are followed without constant follow-up.
2. Functional Competencies:
- Business Management: Drives revenue through key levers (conversion, productivity, ATV).
- Multi-Store Control: Runs structured reviews; identifies and fixes performance gaps early.
- Field Effectiveness: Strong store presence; improves weak stores within 6090 days.
- Operational Control: Maintains strong audit scores, inventory discipline, and SOP adherence.
- Stakeholder Management: Works effectively with HR, Supply Chain, and Training to resolve issues.
Skills
Business OperationsCustomer ExperienceP&LSales OperationsProcess ExcellenceRetail SalesRetail OperationsManagementIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
Important dates & deadlines?
Application Deadline
27 Sep 26, 03:19 PM IST
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