Functional Consultant-F&O

Are you a passionate Microsoft Dynamics 365 Finance & Operations Functional Consultant looking to grow in enterprise application implementation, functional consulting, and digital transformation

Join LevelShift as a D365 F&O Functional Consultant, where youll work with customers, project managers, technical consultants, and cross-functional teams to understand business requirements, configure D365 Finance and Supply Chain Management solutions, and support implementation, documentation, training, UAT, production support, and continuous improvement.

What Youll Do

As a D365 F&O Functional Consultant at LevelShift, you will:

• Understand customer requirements, business processes, technical challenges, and transformation objectives.
• Design, configure, document, demonstrate, and support D365 Finance and SCM solutions based on client needs.
• Prepare functional documentation, training materials, process documents, and user guides, and review technical documentation for alignment.
• Support implementation, testing, UAT, issue resolution, production support, post-go-live activities, and solution handover.
• Conduct demos, workshops, functional advisory sessions, end-user training, and adoption support.
• Collaborate with project managers, delivery teams, technical consultants, and business users to ensure smooth delivery and customer alignment.
• Support pre-sales through proposal inputs, demos, solution inputs, effort estimation support, and customer discussions.
• Provide daily status reports covering progress, risks, issues, dependencies, and action items.
• Mentor junior resources, support knowledge sharing, and assist the Project Manager with interviews, recruitment, and organizational initiatives.
• Contribute to formal trainings, certifications, blogs, whitepapers, continuous learning, and skill enhancement.
• Recommend tools, automation opportunities, and process improvements to improve project and team efficiency.
• Follow information security policies, report security events or weaknesses, and participate in BCP and fire drill exercises as applicable.

How this role uses AI

• Use AI tools responsibly to improve productivity, accelerate documentation, analyze requirements, automate repetitive tasks, generate insights, and improve implementation efficiency.
• Apply AI-assisted tools for requirement analysis, functional/configuration documentation, test cases, training content, status reports, proposal inputs, issue analysis, solution recommendations, and presentations.
• Leverage Microsoft Copilot, Dynamics 365 Copilot, Power Platform AI, Agents, Azure AI Services, and cloud-based AI tools to improve business processes, customer outcomes, and consulting productivity.

Your Skillset

• Strong experience as a D365 F&O Functional Consultant with hands-on expertise in D365 Finance and SCM implementation, configuration, documentation, training, UAT, production support, and post-go-live support.
• Functional knowledge of D365 Finance modules, SCM capabilities, finance and supply chain processes, workflows, integrations, enterprise applications, and Microsoft business application ecosystems.
• Ability to translate business requirements into scalable functional solutions and align functional design with technical delivery.
• Experience in requirement gathering, solution validation, testing, user training, issue resolution, continuous improvement, and customer-facing workshops or demos.
• Ability to prepare functional documentation, review technical documentation, support pre-sales, and contribute to proposals, demos, solution inputs, and effort estimation.
• Exposure to Microsoft cloud platforms, Copilot, Agents, Power Platform AI, AI-assisted productivity tools, automation, and emerging enterprise technologies is desirable.
• Excellent communication, stakeholder management, analytical, problem-solving, documentation, negotiation, risk identification, and dependency management skills.
• Ability to mentor junior team members and contribute to recruitment, interviews, trainings, certifications, blogs, whitepapers, process improvement, information security, compliance, responsible AI adoption, and operational excellence.

Why LevelShift

• Grow your career through enterprise-scale D365 Finance & Operations, SCM, implementation, support, and digital transformation initiatives.
• Gain exposure to cloud platforms, Copilot, Agents, AI-assisted tools, automation, and modern Microsoft business application ecosystems.
• Work with experienced consultants, project managers, technical specialists, and cross-functional teams in a collaborative, innovation-focused environment.
• Build strong functional consulting expertise across configuration, documentation, UAT, production support, pre-sales support, stakeholder engagement, and customer success.
• Access continuous learning, certification support, formal trainings, leadership development, and exposure to emerging AI-powered enterprise technologies.