Business Analyst B2B Growth & Onboarding

About Fly Finance (A Leverage Edu Initiative)

Fly Finance is a fintech platform enabling education loans and cross-border financial services for students. We work closely with B2B partners, students, and internal teams to deliver seamless financial onboarding and scalable growth.

Role Overview

We are seeking a Business Analyst Sales & Customer Onboarding who can combine data-driven analysis with sales execution and team leadership. This role will act as a bridge between sales, onboarding operations, and business analytics, owning performance metrics while leading a team responsible for demos, partner onboarding, and funnel optimization.

This is a hands-on leadership role with both individual contribution and team management responsibilities.

Key Responsibilities

Business & Sales Analytics

• Analyze sales funnels, conversion metrics, and onboarding performance
  
• Build and maintain reports and dashboards using Excel / CRM data
  
• Identify bottlenecks in lead conversion, demos, and onboarding journeys
  
• Provide actionable insights to improve B2B sales efficiency
  

Product Demos & B2B Engagement

• Lead and oversee product demos for B2B partners and institutional clients
  
• Support complex sales conversations with data-backed insights
  
• Ensure alignment between client expectations and product capabilities
  

Team Leadership & Execution

• Lead and mentor a team handling inside sales and customer onboarding
  
• Set performance KPIs and monitor individual and team outcomes
  
• Coach team members on demos, communication, and onboarding quality
  

Customer Onboarding & Cross-Functional Coordination

• Own the end-to-end onboarding process post-sale
  
• Act as an escalation point for onboarding and operational issues
  
• Collaborate with product, operations, and finance teams to improve processes
  

Skills & Requirements (ATS Optimized)

Business Analysis & Data Skills

• Business Analysis
  
• Sales Analytics
  
• Funnel Analysis
  
• Data Interpretation
  
• Advanced Excel / Google Sheets
  
• Reporting & Dashboards
  

Sales & Onboarding Skills

• B2B Sales Support
  
• Product Demonstrations
  
• Customer Onboarding
  
• Stakeholder Management
  

Leadership & Domain Experience

• Team Leadership / Team Handling
  
• Experience in FinTech / BFSI preferred
  
• Understanding of sales and onboarding workflows
  

Soft Skills

• Strong communication and presentation skills
  
• Analytical, structured, and ownership-driven mindset
  
• Ability to work in a fast-paced, cross-functional environment
  

Preferred Candidate Profile

• Background in business analysis, sales operations, or revenue analytics
  
• Comfortable balancing analytics with client-facing responsibilities
  
• Experience working in fintech or high-growth startups
  
• Proven ability to lead teams and drive measurable outcomes
  

Why Join Us

• High-ownership role at the intersection of analytics, sales, and fintech
  
• Opportunity to influence revenue and onboarding strategy
  
• Work closely with leadership and cross-functional teams
  
• Strong growth trajectory within the organization